Firstsource and Sanas Partner to Revolutionize Customer Conversations with Real-Time AI Accent Translation
In a major step toward enhancing global customer experience, Firstsource Solutions Limited, a leading business process management (BPM) company, has entered into a strategic partnership with Sanas, an innovative AI speech technology company. This alliance is set to transform customer service operations with real-time accent translation technology, making customer interactions more inclusive, efficient, and impactful….